Legal

Refund & Cancellation Policy

Version 1.0 — Effective October 2025

Clear, straightforward terms regarding payments, passes, and cancellation requests.

1. Digital Exam Cycle Passes

HeyMey offers one-time cycle passes without recurring automatic debits. In the event of technical failure or accidental duplicate charges, refunds are processed within 5–7 business days.

2. Cancellation Window

Because our core diagnostic and daily challenge are provided free of charge, cycle pass purchases can be cancelled within our transparent review window prior to extensive test access.

Grievance Redressal Officer

Grievance Officer, HeyMey Technologies Pvt Ltd · grievance@heymey.app · Chennai, Tamil Nadu, India

Acknowledgment within 24 hours; resolution within 15 working days pursuant to Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

HeyMey Technologies Pvt Ltd is independent and is not affiliated with TNPSC, TRB (TET), SET, or the Government of Tamil Nadu.